The Sheraton provided an exceptional experience during my business trip. The upgraded suite featured a comfortable sitting area, a modern television, a refrigerator, and a microwave. The king bed was very relaxing, and the bathroom with a walk-in shower met all my comfort needs. The breakfast buffet offered a wide selection of fresh food options, and all safety protocols were well-managed, ensuring a pleasant dining experience. The staff was notably polite and attentive, contributing to the overall positive atmosphere.

Some facilities could use modernization.

Had a fantastic stay at Sheraton Jacksonville Hotel! The staff was incredibly friendly and attentive, making me feel right at home. The room was clean and spacious, featuring a comfortable king bed with fresh linens that provided a restful sleep. The breakfast buffet was delightful with a great variety of options that really kick-started my day.

The parking situation could be better.

Y'all, the breakfast at Sheraton was a straight-up delight—those pastries were to die for! Plus, you can't beat the patio chilling with outdoor TVs and games. The staff was super chill and welcoming too.

Now, I wish the parking wasn’t such a trek. I had to drop my mom off and find a spot far out. The fridge in the room? Not cold enough, and no microwave? That's a bummer.

I loved the beautiful décor throughout the Sheraton Jacksonville Hotel. The spacious lobby was inviting, and I appreciated the accessible layout, making it easy to navigate with my mobility needs. The staff were also very accommodating.

Some seating areas could be more comfortable.

The breakfast spread was amazing, especially the freshly baked croissants! 😍 However, the gym felt cramped and outdated, which was a letdown. Overall, a nice stay!

The room was super comfy with a nice bed that made it easy to relax after a long day. I loved the clean vibe and modern decor. The little touches like a cool clock radio added a nice flair. No issues with noise, so I slept really well. Overall, it felt cozy and inviting!

I had a great stay, especially enjoying the comfy room with an awesome view and the relaxing indoor pool that was pure bliss. Don't miss the gym for a good workout or the cozy lounge area for some downtime! The continental breakfast could use a bit more variety, but overall, it was a nice experience. 😊

We loved the beautiful lobby and enjoyed the cozy patio with a great view. The amenities were great, especially the pool and fitness center.

Had a fantastic time at the indoor pool, the cozy atmosphere was perfect for relaxing, and the complimentary shuttle to nearby shops made our stay extra special. The photos matched the reality!

Enjoyed my stay in this nicely renovated Sheraton. The room felt modern and quiet, enhancing my relaxation. Although the room service could improve, the pleasant staff made up for it. I appreciated the hotel's location close to shops. Definitely a solid choice!

Had an amazing stay with friends! We enjoyed the perfect location close to shops and visited the Times-Union Center for a fantastic show. The staff was super friendly, and our rooms were clean and spacious. Perfect spot for a group getaway. Definitely coming back!

We did have some wait time while checking in, which could definitely be improved.